Global Product Support (GPS) Principal/ Senior Engineer (Etch/ PVD)

Applied Materials South East Asia Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading materials engineering company in Singapore is seeking a seasoned professional with over 7 years of experience in the semiconductor industry. The candidate should have expertise in developing procedures and Best Known Methods for new products, ideally with a background in Etch/PVD processes. Responsibilities include managing the Build & Test processes and partnering with quality groups. Strong communication and interpersonal skills are essential. The role involves potential travel based on business needs.

Qualifications

• More than 7 years of relevant experience in the semiconductor industry.
• Prior experiences in semiconductor equipment or processes, preferably in Etch/PVD.
• Open to local and overseas traveling according to business needs.

Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products.
• Participate in first chamber Build & Test in Apps lab.
• Partner with Quality & Reliability group to review Top Field Issues.
• Document procedures for installation, retrofitting, and maintenance.
• Develop training packages for new products.

Skills

Relevant experience in semiconductor industry

Good communication skills

Interpersonal skills

Problem-solving skills

Job description

Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.

Key Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.
• Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test.
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed.
• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals).
• Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required.
• Collect process and qualification data to create product Best Known Methods (BKMs).
• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping.
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations.

Requirements

• More than 7 years of relevant experiences in semiconductor industry.
• Prior experiences in semiconductor equipment or process, preferably in Etch/ PVD.
• Open to local and overseas travelling according to business needs.
• Good communication and interpersonal skills.

Work Location

• Science Park II (Moving to Tampines around end 2026)