Global Customer Success Manager, Value Realization

ServiceNow; Remote; SGD 70,000 - 100,000; Full time

Job summary

A global technology provider based in Singapore is seeking a Customer Success Manager to oversee a portfolio of accounts and ensure clients derive maximum value from their solutions. The role involves facilitating effective communication with stakeholders and promoting ServiceNow success stories. Ideal candidates have 3+ years of experience in Customer Success or related fields, outstanding communication skills, and a passion for customer value realization. Join this innovative team for a flexible work environment in a leading tech company.

Qualifications

• 3+ years of related work experience in Customer Success, Project Management or SaaS.
• Outstanding communication and presentation skills.
• Proven ability to collaborate effectively with cross-functional teams.

Responsibilities

• Oversee a large portfolio of commercial and enterprise accounts.
• Ensure customers obtain maximum value from their ServiceNow investment.
• Partner with account teams to meet business objectives.

Skills

AI integration

Customer Success

Project Management

Problem-solving

Communication

Tools

SaaS

Job description

A global technology provider based in Singapore is seeking a Customer Success Manager to oversee a portfolio of accounts and ensure clients derive maximum value from their solutions. The role involves facilitating effective communication with stakeholders and promoting ServiceNow success stories. Ideal candidates have 3+ years of experience in Customer Success or related fields, outstanding communication skills, and a passion for customer value realization. Join this innovative team for a flexible work environment in a leading tech company.