Global Community Programs Lead

5G-Starlink Pte.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech company is seeking a Community Support Program Manager to lead and implement large-scale programs that drive strategic goals. This role involves cross-functional collaboration to enhance productivity and efficiency within the Community Support organization. Candidates should have over 10 years of project management experience, preferably in high-growth service environments, with expertise in collaborative tools like JIRA and Asana. A formal project certification is an advantage. Join us in building the world’s most loyal travel community through exceptional service.

Qualifications

• 10+ years of project/program management experience in a high-growth environment.
• Proven track record of quality delivery with program management best practices.
• Formal project certification (e.g., PMI, PMP, Prince2) an advantage.

Responsibilities

• Lead and deliver large programs with impactful outcomes.
• Work with leadership to define and execute strategic initiatives.
• Regularly assess project risks and improve processes.

Skills

Project management

Cross-functional collaboration

Change management

Communication skills

Risk assessment

Education

BA/BS degree

MBA or graduate degree preferred

Tools

JIRA

Asana

Smartsheets

Google Docs

Job description

A leading tech company is seeking a Community Support Program Manager to lead and implement large-scale programs that drive strategic goals. This role involves cross-functional collaboration to enhance productivity and efficiency within the Community Support organization. Candidates should have over 10 years of project management experience, preferably in high-growth service environments, with expertise in collaborative tools like JIRA and Asana. A formal project certification is an advantage. Join us in building the world’s most loyal travel community through exceptional service.