General Manager

BM ASSOCIATES; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading organization in Singapore is seeking an experienced General Manager to oversee operations and strategic direction. The role involves driving financial performance, ensuring operational excellence, and enhancing customer satisfaction. The ideal candidate will possess strong leadership skills, a background in financial management, and a proven track record in managing cross-functional teams. This contract position offers the opportunity to lead significant business growth while fostering a culture of continuous improvement.

Qualifications

• Proven ability to lead and manage cross-functional teams to drive business growth.
• Experience in managing budgets and optimizing financial performance.
• In-depth understanding of business operations to enhance productivity.

Responsibilities

• Oversee overall operations and strategic direction of the organization.
• Set performance goals and manage budgets to achieve business objectives.
• Lead initiatives that improve customer satisfaction and service delivery.

Skills

Leadership and Strategic Management

Financial Management Expertise

Operational Efficiency

Decision-Making and Problem-Solving

Customer Focus

Change Management

Communication Skills

Team Development and Motivation

Industry Knowledge

Education

Degree in Business Administration, Management, Economics, or related field

MBA or similar advanced qualifications

Job description

Role De ion

This is a contract role for a General Manager. The selected candidate will be responsible for overseeing the overall operations and strategic direction of the organization or a specific business unit. The General Manager will lead and manage all key areas, including financial performance, operational efficiency, team development, customer satisfaction, and business growth. This role requires a strategic thinker with strong leadership abilities to drive the business forward while ensuring high standards of service and operational excellence.

The General Manager will be tasked with setting performance goals, managing budgets, and implementing business strategies to achieve short-term and long-term objectives. In addition, the role involves monitoring industry trends, identifying new market opportunities, and fostering a culture of continuous improvement across all functions. The General Manager will also play a key role in stakeholder engagement, representing the organization in external partnerships, and ensuring alignment with the company's mission and values.

This position requires effective decision-making skills, the ability to manage multiple teams, and the ability to adapt to changing business environments while maintaining a focus on delivering value to customers and shareholders.

Qualifications

Leadership and Strategic Management: Proven ability to lead and manage cross-functional teams, develop and execute strategic initiatives, and drive business growth.

Financial Management Expertise: Experience in managing budgets, financial planning, and reporting. Ability to optimize financial performance and identify cost-saving opportunities.

Operational Efficiency: In-depth understanding of business operations, with the ability to streamline processes, enhance productivity, and improve overall operational performance.

Decision-Making and Problem-Solving: Strong decision-making abilities, with the capacity to analyze complex situations, assess risks, and implement effective solutions.

Customer Focus: Demonstrated ability to lead initiatives that improve customer satisfaction, loyalty, and service delivery, while ensuring the company's offerings remain competitive in the market.

Change Management: Experience leading organizations through change, driving transformation, and adapting strategies to meet evolving business needs.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels of the organization and in external relationships.

Team Development and Motivation: Strong ability to mentor, motivate, and develop employees, fostering a high-performance culture that encourages collaboration, innovation, and accountability.

Industry Knowledge: Familiarity with industry-specific challenges, trends, and regulations, and the ability to apply this knowledge to drive the company's success.

• Relevant Academic Qualifications: A degree in Business Administration, Management, Economics, or a related field is preferred. An MBA or similar advanced qualifications would be an advantage.