Functional Business Analyst (Wholesale Banking - Trade Finance Application)

D L RESOURCES PTE LTD; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading financial consulting firm in Singapore is seeking an experienced professional to manage stakeholder relationships and drive high-level solutions in banking operations. The ideal candidate has 5-8 years of banking or consulting experience, with strong knowledge of Trade Finance and exceptional analytical skills. You'll play a critical role in implementing change and ensuring operational effectiveness within the organization.

Qualifications

• Minimum 5-8 years of relevant banking and/or consulting experience.
• Strong domain knowledge in banking, especially Trade Finance.
• Understanding of technology and operational processes.

Responsibilities

• Manage stakeholder relationships for technology requests.
• Develop high-level solutions aligned with technology strategy.
• Plan and manage change implementation for projects.
• Monitor system stability and production incidents.
• Build processes for measuring benefits and ROI.

Skills

Stakeholder management

Analytical skills

Change management

Communication

Problem-solving

Team player

Education

Bachelor’s degree in engineering/business/finance

Job description

Responsibilities

1. Stakeholder Relationship Management
   
   • a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
   • b. Prioritize business requests and co-create Business Roadmap with business segments
   • c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
   • d. Supports effective business change by building relationships with business leaders, technology and operational business partners
2. High Level Solutioning
   
   • a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
   • b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
   • c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
   • d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.
3. Change Implementation Planning & Management
   
   • a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
   • b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
   • c. Work with business technology services team on the smooth delivery of the solution
   • d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
   • e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.
4. Managing RUN
   
   • a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
   • b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
   • c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
   • d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed
5. Sustainable Improvements
   
   • a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
   • b. Improve systems by studying current practices; designing modifications.

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred