Full-Time Retail Assistant

TEAMLINK MARKETING PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail company in Singapore is seeking a passionate Retail Assistant to connect with customers, both in-store and online. The role involves delivering exceptional service, managing inventory, and hosting live streams to showcase products and increase digital sales. Ideal candidates should have retail experience, strong communication skills, and a willingness to work flexible retail hours, including weekends.

Qualifications

• Minimum 1 year of experience in retail or customer service.
• Good command of English (spoken and written).
• Basic knowledge of live streaming platforms is a plus.

Responsibilities

• Deliver excellent service standards and customer experiences.
• Host regular live streams to promote products.
• Assist with inventory management and stock replenishment.

Skills

Customer-oriented

Strong communication skills

Digital engagement

Job description

Overview

We are looking for a charismatic and customer-focused Retail Assistant to join our team. This role is ideal for someone who thrives in a dynamic retail environment and is excited to connect with customers both in-store and online. In addition to day-to-day store operations, you will also be hosting live streams to showcase our products, engage with online audiences, and support digital sales efforts.

Responsibilities

• Deliver excellent service standards and customer experiences in-store
• Perform daily store operations, including opening and closing duties
• Work collaboratively to meet and exceed sales targets
• Provide product knowledge and build strong customer relationships
• Maintain store cleanliness and adhere to visual merchandising guidelines
• Assist with inventory management, stock replenishment, and transfers
• Take initiative to host regular live streams (e.g., TikTok, Instagram) to promote products, answer questions, and drive traffic to our stores and e-commerce platforms
• Coordinate with marketing team to align content themes and promotions for live streams
• Remain updated on brand campaigns, promotions, and product launches
• Maintain a positive, team-oriented attitude and willingness to learn

Qualifications

• Minimum 1 year of experience in a retail or customer service role
• Passion for retail, digital engagement, and creating content
• Confident, well-spoken, and comfortable being on camera
• Proficient in basic computer operations and digital platforms
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to work retail hours, including weekends and public holidays
• Flexibility to work across all store locations/outlets

Requirements

• Customer-oriented with a service-first mindset
• Good command of English (spoken and written)
• Basic knowledge of live streaming platforms is a plus
• Social media savvy and familiar with trends preferred
• Positive energy, adaptability, and a willingness to go the extra mile