Frontline Patient Services & Care Concierge

Tan Tock Seng Hospital; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A healthcare institution in Singapore is seeking candidates for frontline patient services, emphasizing care, empathy, and professionalism. The successful applicant will manage patient registrations, schedule appointments, collect payments, and assist in medical reviews. Ideal candidates should possess at least a diploma or equivalent qualifications, have strong communication skills, and preferred experience in customer service. This role offers an opportunity to work in a dynamic environment.

Qualifications

• Diploma in any discipline or equivalent qualifications.
• Preferably has experience in frontline customer service.
• Must be a team player with strong interpersonal skills.

Responsibilities

• Demonstrate care and empathy in frontline services.
• Handle patient registration, appointment scheduling, and payments.
• Assist doctors with patient medical reviews.

Skills

Good interpersonal communication skills

Ability to multi-task

Frontline customer service experience

Education

Diploma in any discipline

GCE 'A'/'O' Level

Higher NITEC in Business Studies

NITEC in Service Skills

Job description

A healthcare institution in Singapore is seeking candidates for frontline patient services, emphasizing care, empathy, and professionalism. The successful applicant will manage patient registrations, schedule appointments, collect payments, and assist in medical reviews. Ideal candidates should possess at least a diploma or equivalent qualifications, have strong communication skills, and preferred experience in customer service. This role offers an opportunity to work in a dynamic environment.