Front Office Supervisor & Guest Experience Leader

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel management company in Singapore is looking for a Front Office Supervisor to assist in managing front office operations and ensure exceptional customer service. The ideal candidate will have strong leadership and communication skills, with a focus on maximizing team performance and guest satisfaction. Responsibilities include supervising staff, managing guest interactions, and ensuring efficient operations. This role is essential for maintaining high standards of service and operational excellence.

Qualifications

• Experience in managing front office operations.
• Ability to lead and influence diverse teams.
• Strong conflict resolution and negotiation skills.

Responsibilities

• Assist in supervising front office functions.
• Lead the front desk team towards guest services goals.
• Ensure compliance with front office policies and procedures.

Skills

Interpersonal skills

Communication skills

Leadership

Problem-solving

Customer service

Job description

A leading hotel management company in Singapore is looking for a Front Office Supervisor to assist in managing front office operations and ensure exceptional customer service. The ideal candidate will have strong leadership and communication skills, with a focus on maximizing team performance and guest satisfaction. Responsibilities include supervising staff, managing guest interactions, and ensuring efficient operations. This role is essential for maintaining high standards of service and operational excellence.