Front Office Supervisor – Boutique Marriott Experience

SSG HOTELS PTE. LTD.; Singapore; On-site; SGD 28,000 - 35,000; Full time

Job summary

A prominent boutique hotel group in Singapore seeks a Front Office Associate to handle guest check-ins, manage reservations, and provide excellent customer service. Ideal candidates will have a Professional Certificate/NITEC and at least 2 years of experience in hospitality, alongside strong language skills and proficiency in Opera software. Competitive benefits include discounts, training resources, and staycation options.

Benefits

Discounts on F&B and room rates at 7,000+ hotels

Access to personalized learning experiences

2 nights yearly staycation

20% off Food/Alcohol Bill at Garcha Group restaurants

Qualifications

• Candidate must possess at least Professional Certificate/NITEC in any field.
• At least 2 years of working experience in a related field.
• Required language(s): English, preferable one other spoken language.

Responsibilities

• Processing guest check-ins and room assignments.
• Assist with luggage, safety box, and transportation.
• Collect payments according to policies.
• Answer enquiries about hotel services.
• Pre-register and manage reservations.
• Perform night audits during midnight shift.
• Handle loyalty membership inquiries.
• Maintain proper grooming and attire.
• Remain professional when communicating with guests.

Skills

Diligent

Trustworthy

Articulate

Education

Professional Certificate/NITEC

Tools

Opera

Marriott

Hotel Management

Job description

A prominent boutique hotel group in Singapore seeks a Front Office Associate to handle guest check-ins, manage reservations, and provide excellent customer service. Ideal candidates will have a Professional Certificate/NITEC and at least 2 years of experience in hospitality, alongside strong language skills and proficiency in Opera software. Competitive benefits include discounts, training resources, and staycation options.