Front-of-House Guest Concierge Lead

1-SOLEIL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company in Singapore is seeking a proactive Guest Concierge Executive to manage Front of House operations. The role involves welcoming guests, managing reservations, liaising with staff, and ensuring service quality and standards are met. Ideal candidates possess strong communication skills and a service-oriented mindset. Experience in F&B or customer service is preferred but not mandatory.

Qualifications

• 1-2 years of F&B or customer service experience preferred; fresh graduates welcome.
• Ability to work shifts, weekends, and public holidays.
• Capable of performing in a fast-paced environment.

Responsibilities

• Welcome and assist guests for a positive dining experience.
• Manage reservations and seating arrangements.
• Liaise with staff for accurate and timely orders.
• Handle guest complaints and resolve issues.
• Monitor service quality and standards compliance.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Team player

Service-oriented attitude

Job description

A hospitality company in Singapore is seeking a proactive Guest Concierge Executive to manage Front of House operations. The role involves welcoming guests, managing reservations, liaising with staff, and ensuring service quality and standards are met. Ideal candidates possess strong communication skills and a service-oriented mindset. Experience in F&B or customer service is preferred but not mandatory.