Front Desk Receptionist

BrainFit Singapore; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading educational service provider is seeking individuals to join their team in Singapore, focusing on delivering high-quality customer experience to parents and students on weekends. The ideal candidate will learn the company's programmes, respond to enquiries, process registrations, and maintain organized records. Candidates should have at least 'A' levels or a diploma and preferably experience in the education sector. Candidates must exhibit effective communication skills and maintain a positive demeanour while interacting with customers.

Qualifications

• Minimum ‘A’ levels or Diploma in any field.
• Experience in the education industry preferred.
• Ability to maintain a positive outlook and interact well with customers.

Responsibilities

• Learn and apply knowledge of BrainFit’s programmes.
• Respond to programme enquiries from parents and students.
• Process student registrations and payments accurately.
• Operate and update company’s CRM to maintain records.
• Maintain a clean and welcoming environment.

Skills

Effective communication

Active listening

Positive disposition

Education

Minimum ‘A’ levels or Diploma

Job description

Company Overview

At BrainFit, we strive to provide high-quality customer experience to parents and students. We are seeking individuals who share our service commitment and passion for the education industry to join us on the weekend.

Responsibilities

• Learn and apply detailed knowledge of BrainFit’s programmes and processes to support accurate information sharing
• Respond promptly and clearly to programme enquiries received via walk-in, phone, and online channels to assist parents and students
• Process student registrations and payments accurately to ensure smooth enrolment and financial tracking
• Operate and update the company’s CRM and other online systems to maintain organized and current records
• Maintain a clean, tidy, and welcoming front desk and common areas to create a positive environment for visitors

Required Competencies And Certifications

• Minimum ‘A’ levels or Diploma in any field

Preferred Competencies And Qualifications

• Experience in the education industry
• Ability to listen actively and communicate effectively with parents and students
• Maintain a positive outlook and pleasant disposition when interacting with customers