Front Desk Officer / Executive

Ramada & Days Hotels Singapore; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A premier hotel in Singapore is seeking candidates for a role focused on providing personalized service to guests. Responsibilities include handling inquiries, cashier duties, and promoting upselling programs. Ideal candidates should possess relevant front office experience and excellent communication skills. Flexibility for shifts and weekends is also required.

Qualifications

• Relevant experience in Front Office is essential.
• Excellent interpersonal and communication skills required.
• Ability to work in a team and independently is necessary.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Provide personalized service to guests and handle requests promptly.
• Perform cashiering duties and check cash float carefully.
• Handle incoming and outgoing calls professionally.
• Promote upselling programs and attend to guest inquiries.

Skills

Interpersonal skills

Communication skills

Teamwork

Cash handling

Job description

Provide personalized service to guests and handle their request promptly to ensure seamless stay experience

Handle cashiering duties and check cash float carefully

Answer incoming and outgoing calls in professional manner

Promote upselling program

Attend to guest enquiries for transportations, directions, restaurant reservations and more

Requirements

• Relevant experience in Front Office
• Excellent interpersonal and communication skills
• Able to work in a team and/or independently
• Able to work shifts and/or weekends and public holiday