Front Desk Executive (5 Star Modern Hotel)

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premium hospitality services provider in Singapore is seeking a Front Desk Executive for their 5-star hotel. The role involves delivering courteous service, managing guest inquiries, and maintaining professional relationships with hotel staff. Candidates should be comfortable with rotating shifts and ideally have 1-3 years of experience in a front office role at a 4- or 5-star hotel. A meal allowance and performance bonus are included, making this an attractive opportunity.

Benefits

Meal Allowance

Performance Bonus

Qualifications

• Comfortable with rotating shifts, weekends, and public holidays.
• 1-3 years of front office experience in a 4- or 5-star hotel.

Responsibilities

• Deliver courteous and timely service to hotel guests.
• Manage guest complaints and inquiries promptly.
• Maintain professional relationships with hotel personnel.
• Stay informed about hotel facilities, functions, and tourist-related information.
• Maintain professional and courteous relationships with all hotel personnel.

Skills

Customer service

Communication

Job description

Front Desk Executive (5 Star Modern Hotel)

• Salary: $2700 - $3200
• Location: CBD (Downtown Line MRT)
• Meal Allowance + Performance Bonus
• 5 days work week, (rotating shifts – Morning, Afternoon, and Night)

Job Scope

• Partner with the Assistant Manager to deliver courteous and timely service to all hotel guests.
• Manage guest complaints, requests, and inquiries promptly and tactfully.
• Serve guest preferences to ensure services meet their expectations.
• Stay informed about hotel facilities, functions, and tourist-related information.
• Maintain professional and courteous relationships with all hotel personnel and ensure effective communication.

Key Requirements

• Comfortable to work rotating shifts, weekends, and public holidays.
• Ideally 1–3 years of front office experience in a 4- or 5-star hotel capacity.
  

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Edward Tan Yiek
Registration Number: R25127149
AlwaysHired Pte Ltd
EA Licence No: 24C2293