Front Desk & Doggy Daycare Attendant

THE COLLAR CLUB (PUNGGOL) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A pet grooming service provider in Singapore is looking for a grooming assistant to welcome guests, recommend services, and maintain facilities. The ideal candidate has experience with dogs and cats, is proficient in English and Chinese, and has strong organizational and communication skills. The position offers benefits like a fixed 13th month salary and annual leave increments.

Benefits

Fixed 13th month salary

Performance bonus opportunities

Annual leave increment

Professional development opportunities

Employee discounts

Company travel

Qualifications

• Experience in handling and caring for both dogs and cats.
• Proficient in English and Chinese for effective communication.
• Availability to work from Fridays to Sundays.

Responsibilities

• Greet and welcome guests, answer calls, direct inquiries.
• Recommend grooming packages to customers.
• Manage and schedule grooming appointments.
• Maintain workplace hygiene and cleanliness.
• Resolve customer concerns professionally.
• Support day-to-day activities of grooming and daycare.
• Assist with retail sales and inventory management.

Skills

Communication skills

Interpersonal skills

Problem-solving skills

Organizational skills

Basic grooming skills

Job description

Job Responsibilities

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Warmly greet and welcome all guests, answer calls, and direct inquiries as needed.

Engage with customers to recommend and guide them in selecting suitable grooming packages.

Manage and schedule grooming appointments to ensure smooth daily operations.

Maintain workplace safety,, and cleanliness across the grooming centre.

Address and resolve customer concerns in a professional and timely manner.

Support the Grooming Team and Doggy Daycare in day-to-day business activities.

Assist with retail sales, product recommendations, and inventory management.

Requirements & Skills

• 5-day work week (availability required from Fridays to Sundays).
• Able to rotate between Bukit Timah and Punggol outlets will be considered an added advantage.
• Experience in handling and caring for both dogs and cats.
• Proficient in English and Chinese (oral and written) to effectively communicate with Mandarin-speaking clients.
• Strong communication, interpersonal, and problem‑solving skills.
• Highly organized with the ability to multi‑task in a fast‑paced environment.
• Basic grooming skills will be considered an added advantage.

Benefits

• Fixed 13th month salary
• Performance bonus opportunities
• Annual leave increment each year
• Basic salary increment annually
• Professional development and training opportunities
• Employee discounts on products and services
• Company Travel