Front Desk & Customer Service Coordinator

NURTURE LIVING PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading service provider in Singapore is seeking a dynamic receptionist to manage administrative duties and deliver exceptional customer service. Key responsibilities include data entry, handling phone calls, and appointment management. The ideal candidate should possess strong communication skills, be customer-oriented, and have basic PC skills. This role offers a competitive salary and various staff benefits. Opportunities for career progression are also available.

Benefits

Attractive salary scheme

Meal and transport allowance

Yearly performance bonus

Medical benefit scheme

Workers’ insurance

Long service award

Different types of leave benefits

Career progression & development opportunities

Comfortable and conducive working environment

Qualifications

• Experience in retail or telemarketing experience will be an added value.
• Able to commit to working on weekends/public holidays.
• Cheerful & outgoing characteristic.
• Customer-oriented.
• Have basic PC skills.

Responsibilities

• Perform general receptionist and administrative duties.
• Perform data entry using Customer Relationship Management (CRM).
• Ensure proper documentation and filing system.
• Excellent telephone etiquette.
• Book and confirm appointments via phone calls, and/or SMS.
• Handle incoming and outgoing phone calls.
• Attend to customer’s enquiries.
• Manage customer’s appointment bookings.
• Deliver all customer service with excellence.
• Guide and train new staff members.

Skills

Customer-oriented

Communication skills

Basic PC skills

Cheerful & outgoing characteristic

Job description

A leading service provider in Singapore is seeking a dynamic receptionist to manage administrative duties and deliver exceptional customer service. Key responsibilities include data entry, handling phone calls, and appointment management. The ideal candidate should possess strong communication skills, be customer-oriented, and have basic PC skills. This role offers a competitive salary and various staff benefits. Opportunities for career progression are also available.