Freight Manager (Operation)

AGI Freight Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore seeks an experienced airfreight operations manager to oversee the airfreight operation team. Responsibilities include ensuring smooth operations, managing import/export documentation, and maintaining customer relations. The ideal candidate has at least 2 years of management experience, excellent communication skills, and a strong background in freight forwarding. This position offers a structured 5.5-day workweek with specified working hours.

Qualifications

• Min 2 years of experience in airfreight operations management.
• Strong experience in import and export documentation.
• Good command of written and spoken English.

Responsibilities

• Lead and manage the airfreight operation team.
• Ensure smooth operations and customer service.
• Manage airfreight import and export billing.

Skills

Leadership

Customer service

Communication skills

Problem-solving

Tools

Tradenet

Job description

Roles & Responsibilities

• Lead and manage airfreight operation team
• Ensure smoothy operations and good customer services.
• Execution of MAWBs and HAWBs (Direct and consolidation shipment)
• Manage airline FWB/FHL submission
• Follow up and processing of shipment with shipment status and revert to agents/clients
• Do all necessary documentation for all shipments and plan for collection and delivery of shipments with contractors in order to meet flight closing time.
• To ensure all COD customers payments are collected prior to release airwaybill/delivery to customer.
• Attend to all messages pertaining to operation matters.
• Responsible to oversee airfreight import and export billing to clients and agents
• Closing of all airfreight import and export job files promptly to meet month end closing
• Maintain good relations with all customers and agents to ensure good customer services.
• Ensure profitability for businesses secured with regular review with management.
• Support customer services and pricing team on air operational issues
• Any other official duties assign by Management.

Qualifications

• Min 2 years’ experience overseeing a team to run an airfreight import and export operation of the company
• Extensive background in freight forwarding industry (agent environment)
• Strong experience in full import and export documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills
• Good understanding with co-workers and contractors.
• Good command of written and spoken English.
• Self-motivated.
• Customer oriented
• High endurance
• Well versed with tradenet preferred
• Able to work under pressure
• Able to start work immediate preferred

5.5 days work (alternate weekend upon confirmation)

Working hour: 11am to 8pm (Weekday) and 11am to 3pm (Weekend)