Freight & Customer Service Specialist

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore seeks a Logistics Coordinator to manage customer enquiries, carrier negotiations, and freight documentation. The ideal candidate must have a diploma in Logistics/Supply Chain Management and at least 1 year of experience in the import/export freight forwarding industry. Proficiency in MS Office and familiarity with customs documentation is essential. The role involves coordinating shipments and ensuring customer satisfaction.

Qualifications

• At least 1 year of relevant experience in the import/export freight forwarding industry.
• Prior experience with freight/shipping customer service would be advantageous.
• Familiarity with cargo acceptance documentation required.

Responsibilities

• Attend to customer and agent enquiries and complaints.
• Verify vendor invoices with job number for payment processing.
• Coordinate and monitor shipment with carriers and clients.

Skills

Customer service

Carrier negotiation

Logistics management

Documentation preparation

Problem solving

Education

Diploma in Logistics/ Supply Chain Management/ Shipping

Tools

MS Office

Portnet

Customs Permit

Job description

A recruitment agency in Singapore seeks a Logistics Coordinator to manage customer enquiries, carrier negotiations, and freight documentation. The ideal candidate must have a diploma in Logistics/Supply Chain Management and at least 1 year of experience in the import/export freight forwarding industry. Proficiency in MS Office and familiarity with customs documentation is essential. The role involves coordinating shipments and ensuring customer satisfaction.