Fraud Investigator: Global Risk & Analytics

Apple; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is seeking a Worldwide English Fraud Investigator. This role involves analyzing orders to identify fraudulent activity and engaging with customers in verification processes. Ideal candidates will have strong analytical and problem-solving skills and be able to thrive in a fast-paced, customer-focused environment. A bachelor’s degree and 1-2 years of relevant experience are preferred. Join a dynamic team dedicated to enhancing the customer purchasing experience.

Qualifications

• 1-2 years experience in customer service or order verification type role.
• Strong written and verbal communication skills required.
• Ability to maintain a positive attitude in a high-stress work environment.

Responsibilities

• Analyze orders to identify fraudulent activity.
• Engage with customers and financial institutions in order verification.
• Build strong working relationships within the team.

Skills

Analytical skills

Problem solving skills

Customer service

Communication

Education

Bachelor’s degree or equivalent experience

Job description

A leading technology company in Singapore is seeking a Worldwide English Fraud Investigator. This role involves analyzing orders to identify fraudulent activity and engaging with customers in verification processes. Ideal candidates will have strong analytical and problem-solving skills and be able to thrive in a fast-paced, customer-focused environment. A bachelor’s degree and 1-2 years of relevant experience are preferred. Join a dynamic team dedicated to enhancing the customer purchasing experience.