Food & Beverage Operations Lead

SAMSIM CAFE (VIETNAM) & SERVICES; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A popular café and services establishment in Singapore is seeking a managerial candidate to supervise daily operations in food and beverage. Key responsibilities include managing and training service staff, ensuring high standards of customer service, monitoring inventory, and coordinating with kitchen and bar teams. The ideal candidate should also handle customer feedback, comply with health regulations, and assist in menu planning. This position offers a dynamic work environment focused on maintaining quality and customer satisfaction.

Responsibilities

• Supervise daily food and beverage operations.
• Ensure high standards of customer service.
• Manage and train service staff.
• Monitor inventory and order supplies.
• Coordinate with kitchen and bar teams.
• Handle customer complaints and feedback.
• Ensure compliance with health and safety regulations.
• Assist in menu planning and promotions.
• Schedule staff shifts and manage labor costs.
• Maintain cleanliness and organization of service areas.

Job description

A popular café and services establishment in Singapore is seeking a managerial candidate to supervise daily operations in food and beverage. Key responsibilities include managing and training service staff, ensuring high standards of customer service, monitoring inventory, and coordinating with kitchen and bar teams. The ideal candidate should also handle customer feedback, comply with health regulations, and assist in menu planning. This position offers a dynamic work environment focused on maintaining quality and customer satisfaction.