Floor Supervisor

CAERUS HORIZONS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A vibrant start-up in hospitality in Singapore is seeking an experienced Floor Supervisor to manage front-of-house operations. Responsibilities include welcoming guests, ensuring service quality, and maintaining a clean, organized environment. The ideal candidate is service-oriented with strong communication skills and a passion for the hospitality industry. The role offers full-time benefits including medical care and career advancement opportunities.

Benefits

Five-day work week

Staff discounts

Comprehensive medical and dental benefits

Opportunities for personal and career development

Growth potential within the company

Qualifications

• Friendly, service-oriented personality.
• Previous experience in customer service or hospitality preferred.
• Desire to learn and grow in a start-up environment.

Responsibilities

• Greet guests and manage reservations.
• Interact with guests and provide recommendations.
• Monitor service staff and ensure quality.

Skills

Customer-focused mindset

Excellent communication skills

Ability to work effectively in a fast-paced environment

Job description

We are seeking an experienced and service-driven Floor Supervisor to oversee front-of-house operations at our dynamic start-up. This role involves managing guest seating, supervising service flow, and ensuring the highest standards of hospitality are consistently delivered.

Key Responsibilities

• Welcome & Seating: Greet guests professionally, manage reservations and waitlists, and coordinate seating to maximize efficiency and minimize wait times.
• Guest Engagement: Interact with guests, address inquiries, and provide menu recommendations or information on specials.
• Service Oversight: Monitor and support service staff to ensure prompt, accurate delivery of food and beverages, and that all areas are properly set and maintained.
• Operational Coordination: Maintain clear communication with kitchen, bar, and front-of-house teams to ensure a seamless dining experience.
• Cleanliness & Presentation: Ensure the hostess stand, waiting area, and dining spaces are clean, organized, and welcoming.
• Compliance & Readiness: Uphold health and safety standards and oversee the restocking of essential front-of-house supplies.

Employee Benefits (Full-Time)

• A five-day work week comprising a total of 44 hours.
• Staff discounts apply to all brands under Caerus Holding.
• Comprehensive medical and dental benefits to support employee health and well-being.
• Opportunities for personal and career development, fostering growth and advancement within the company.
• The chance to move between brands under Caerus Holding, gaining diverse experiences and skills.
• The opportunity to grow alongside the company, contributing to its success and sharing in its achievements.

Training & Advancement

• On-the-job training will be provided.
• Candidates with extensive experience may be considered for supervisory or management positions.

Qualifications & Attributes

• Positive, friendly, and service-oriented personality with excellent communication skills.
• Customer-focused mindset with the ability to create a welcoming and professional atmosphere.
• Ability to work effectively in a fast-paced, dynamic environment.
• Previous experience in customer service, hospitality, or the food service industry preferred (but not mandatory).
• Strong desire to learn, grow, and contribute to the success of a start-up company.