Floor Service Leader

VIVIDTHREE PRODUCTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company in Singapore is seeking a waiter/waitress to greet and serve guests, manage food and beverage orders, and ensure a clean dining environment. The role requires communication skills in English and Chinese, previous experience in customer service being advantageous, and a positive attitude. Flexible shift hours including weekends may be required. Join our team for a rewarding experience in a vibrant setting.

Qualifications

• Ability to communicate with English & Chinese speaking customers.
• Previous experience as a waiter/waitress or in a customer service role is an advantage.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and welcome guests in a warm and friendly manner.
• Take accurate food and beverage orders.
• Serve food and drinks promptly and professionally.
• Maintain cleanliness and organization of tables and dining area.
• Handle customer inquiries and resolve any issues.
• Work closely with kitchen and bar staff.
• Uphold hygiene and safety standards.

Skills

Communication in English

Communication in Chinese

Interpersonal skills

Team player

Multitasking

Job description

Key Responsibilities

• Greet and welcome guests in a warm and friendly manner
• Take accurate food and beverage orders and relay them to the kitchen/bar
• Serve food and drinks promptly and professionally
• Maintain cleanliness and organization of tables and dining area
• Handle customer inquiries and resolve any issues with a positive attitude
• Work closely with kitchen and bar staff to ensure seamless service
• Uphold hygiene and safety standards at all times

Requirements

• Has to be able to communicate with English & Chinese Speaking customers
• Previous experience as a waiter/waitress or in a customer service role would be an advantage
• Excellent communication and interpersonal skills
• A team player with a proactive and positive attitude
• Ability to multitask in a fast-paced environment
• Flexible with shifts, including weekends and holidays
• Good personal grooming and professional appearance