Fitness Studio Customer Experience Manager

187 NORTHWEST GOLD PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A wellness studio in Singapore is seeking a customer service professional. The ideal candidate will have a passion for fitness and excellent organizational skills to manage client interactions and support studio operations. Responsibilities include greeting clients, handling inquiries, and supporting marketing initiatives. This role offers competitive salary and opportunities for professional growth within a supportive team environment.

Benefits

Competitive salary

Staff wellness perks and classes

Opportunities for professional growth

Qualifications

• Minimum 2 years of customer service experience in the fitness, wellness, or hospitality industry.
• Strong communication and interpersonal skills required.
• Excellent organizational skills and attention to detail needed.

Responsibilities

• Greet clients and provide excellent customer service.
• Manage membership inquiries and class schedules.
• Support marketing initiatives and promotions.

Skills

Customer service experience

Communication skills

Organizational skills

Interpersonal skills

Proficiency in Microsoft Office

Tools

Scheduling software

Mindbody or similar platforms

Job description

A wellness studio in Singapore is seeking a customer service professional. The ideal candidate will have a passion for fitness and excellent organizational skills to manage client interactions and support studio operations. Responsibilities include greeting clients, handling inquiries, and supporting marketing initiatives. This role offers competitive salary and opportunities for professional growth within a supportive team environment.