Field Service Technician

CUBE PAYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 35,000 - 45,000; Full time

Job summary

A leading payment services provider in Singapore is hiring a Field Service Technician. This role involves installing, supporting, and troubleshooting payment terminals at various merchant locations throughout Singapore. The ideal candidate should have basic IT knowledge, possess a valid Class 3 and/or 2B license, and be customer-oriented and willing to travel. The position offers career growth opportunities and a competitive salary with medical benefits, especially for full-time candidates. Part-time options are also welcomed.

Benefits

Competitive salary

Medical benefits

On-the-job training

Career growth opportunities

Qualifications

• Must possess a valid Class 3 and/or 2B license.
• Ability to provide technical support training and installation.
• Strong customer service and communication skills.

Responsibilities

• Install, support, and troubleshoot payment terminals across Singapore.
• Respond to merchant technical support requests on-site.
• Ensure high merchant satisfaction and smooth onboarding.

Skills

Basic IT knowledge

Hardware troubleshooting

Customer orientation

Independence

Willingness to travel

Education

ITE NITEC or equivalent

Job description

CubePay is Hiring!

Field Service Technician – Full-time / Part-time | Open to Career Switchers

We’re seeking hands‑on, tech‑savvy individuals to install, support, and troubleshoot payment terminals at merchant locations throughout Singapore. Whether you’re exploring a career switch or seeking flexible work options, CubePay welcomes you!

About the Job

As a Field Service Technician, you’ll play a key role in our Technical Support Team:

• Support merchants by providing training, installation, setup, and upgrades of payment terminals (hardware, software, and network).
• Respond to on‑site technical support requests when merchants need assistance.
• Make scheduled visits to troubleshoot and resolve merchant issues.
• Ensure a smooth onboarding experience and high merchant satisfaction.

Requirements

• Minimum ITE NITEC or equivalent
• Valid Class 3 and/or 2B license
• Basic IT/hardware/networking knowledge
• Independent, customer‑oriented, and willing to travel
• Able to support rotational standby - Optional for Part‑timer

Benefits – For Full‑Time Candidate only.

• Competitive salary + standby allowance
• Medical benefits
• On‑the‑job training – no prior payment terminal experience required
• Career growth opportunities

If you’re looking for a fresh start, a career switch, or a flexible part‑time role, we’d love to hear from you.