FIELD SERVICE ENGINEER (Urgent/European MNC/Automation)

PERSONNEL LINK JOBHUB PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading robotics service firm is seeking a Field Service Technician to provide maintenance and support for robot systems in Singapore and Malaysia. The role requires at least 3 years of technical service experience, strong troubleshooting skills, and the ability to liaise with customers. Candidates should be willing to travel and have a background in engineering. Competitive salary, AWS, and bonuses are offered.

Qualifications

• Minimum 3 years of automation and/or Technical Service experience.
• Experience in reading and interpreting electrical/mechanical drawings.
• Willingness to travel within Singapore and Malaysia.

Responsibilities

• Diagnose, repair and maintain robot systems.
• Respond to customer service issues via phone and electronic means.
• Complete detailed Field Service reports in company CRM.

Skills

Automation experience

Electrical troubleshooting

Mechanical troubleshooting

Good communication skills

CRM experience

Education

Diploma / Degree in Engineering

Tools

Microsoft Office

Job description

Overview

Reporting to Regional Service Manager, you provide support, maintenance, service to customers based in Malaysia and Singapore.

Responsibilities

• Diagnose, repair and maintain both 4- and 6-axis robot systems and associated controllers.
• Respond to customer service issues by phone, electronic means as required.
• Repair, upgrade and restart the robot systems at customer sites when required.
• Complete detailed Field Service reports in company CRM database and complete all related administration.
• Coordinate responsibilities, activities and schedule with Field Service Team Leader/Manager and Technical Manager to ensure customer satisfaction.
• Learn the company’s robot programming language to be able to provide simple support and instruction.

Requirements

• Diploma / Degree in Engineering
• Minimum 3 years automation and/or Technical Service experience
• Experience in electrical/electronic and mechanical troubleshooting, preventative maintenance as well as repair and refurbishment.
• Experience in reading and interpreting electrical/mechanical drawings and related technical documents.
• Able to engage, liaise and network with all levels
• Good computer skills including Microsoft Office. Previous experience of working with CRM would be advantageous.
• Willing to travel within Singapore and Malaysia
• Mon – Fri (8:30am to 5:15pm)
• Monthly salary + AWS + Variable Bonus.
• Candidates available on short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [e-mail] and cc [e-mail]. Please indicate the position you are applying in your email subject.

We regret to inform that only shortlisted candidates will be notified.

EA License: 90C3627

EA Reg No: R1108020