Facilities Operations Support

TP ICAP; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading financial services firm in Singapore is seeking a Facilities Management professional to oversee maintenance and support at their office. The ideal candidate should have at least 2 years of experience, possess a diploma in Facilities Maintenance or Engineering, and be hands-on with basic handyman tasks. Effective communication and collaboration skills are essential for this dynamic role, which involves liaising with contractors and ensuring compliance with safety regulations.

Qualifications

• At least 2 years of relevant experience in facility management or related fields.
• Knowledge of basic handyman work including electrical troubleshooting.
• Ability to communicate and collaborate effectively.

Responsibilities

• Liaise with landlord on work permit applications.
• Attend to facilities maintenance within office.
• Manage fire safety matters and perform inspections.

Skills

Client Focused

Personable and engaging

Communicates effectively

Ability to work with diverse groups

Demonstrates strong customer focus

Proactive approach

Education

Diploma in Facilities Maintenance or Engineering

Job description

TP ICAP operates at the heart of the world’s financial, energy and commodities markets.

We are professional intermediaries playing a pivotal role in the world’s financial markets, covering FX, Rates, Credit, Equities, Energy & Commodities.

Globally, we are a leading provider of services to market participants, with execution via a range of regulated venues, covering a full spectrum of over-the-counter (OTC) asset classes. Matching buyers and sellers, we facilitate the development of liquidity and price discovery in these markets and provide insight and context to our clients. We operate a hybrid model where brokers provide business-critical intelligence to clients.It’s supplemented by proprietary screens for historical data, analytics and execution functionality.

Our clients include banks, insurance companies, pension and hedge funds, asset managers, energy producers and refiners, as well as risk and compliance managers and charities.

We are known in the market for our Honesty, Integrity and Excellence in the provision of service to our clients. Above all else, we Respect our clients and each other, without bias. Employees are expected to uphold the values and principles of our cultural framework in performance of their job duties.

Job duties

• Liaise with Landlord on work permit application
• Support vendor and service delivery
• Maintain and support facilities by collaborating with contractors and vendors in adherence to all rules and regulations.
• Proactively attend to complaints or abnomalities and resolve the issues timely.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations and facility issues, identifying the cause with follow up reporting on a timely manner.
• Carry out routine inspection to look out for defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified.
• Maintain proper administration and documentation to support all maintenance activities and projects.
• Attend to facilities maintenance within Singapore office.
• Any other ad-hoc duties as assigned.

Requirements

• At least 2 years of relevant working experience in facility management or related fields is preferred.
• Diploma in Facilities Maintenance and or Engineering or equivalent.
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.

Person Specification

Skills

• Client Focused
• Personable and engaging
• Communicates effectively and efficiently to internal and external stakeholders
• Build relationships and networks with both internally and externally wherever possible
• Demonstrates strong customer focus
• Demonstrates ability to work effectively with others
• Constructively handles disagreements to reach a resolution
• Ability to work with diverse groups/ personalities
• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights
• Seeks opportunities for improvements
• Handles situations and problems with innovation and creativity

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals
• Goes that “extra mile”
• Is a self-starter
• Shows evidence of being comfortable working in fast paced or pressured environments
• Enjoys a challenge and is able to escalate
• Does not give up easily

Open & Communicative

• Adapts communication style to suit audience
• Projects personal credibility
• Interacts confidently without being overbearing
• Ability to work effectively in a high pressure environment
• Keeps emotions under control in difficult situations

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism
• Promotes loyalty to TP ICAP and its principles
• Works ethically and shows respect for both professional and company values

Effective

• Excellent attention to detail, highly organised with a proactive approach
• Strong analytical ability and problem solving skills