Facilities Coordinator

ISS Global; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading facilities services provider in Singapore is seeking a proactive individual to manage reception and support daily office operations. Key responsibilities include overseeing facilities management, organizing meetings, and ensuring compliance with safety standards. The ideal candidate has 3-5 years of customer service experience and strong organizational skills.

Qualifications

• Minimum 3-5 years’ experience in facilities services or customer service.
• Ability to anticipate customer requirements and handle various stakeholders.
• Strong organizing skills with attention to detail.

Responsibilities

• Manage front desk and reception area.
• Setup meeting rooms for events.
• Oversee daily facilities operations.
• Handle key management and office supplies.
• Act as First Aider and Fire Warden.

Skills

Customer service

Facilities management

Organizational skills

Job description

We are looking for a proactive and service-oriented individual to manage reception duties and support daily office facilities operations. You will play a key role in ensuring the workplace is welcoming, well-maintained, and compliant with both ISS and client standards.

Reception Duties

Full-time management of the front desk and reception area

Greet guests, handle phone calls, manage meeting room bookings, and serve refreshments

Meetings & Events Support

Set up meeting rooms for staff meetings/events

Move light furniture or supervise vendors for setups

Assist with basic audio/visual equipment setup

Facilities Management

Oversee daily facilities operations: cleaning, maintenance, repairs, and coordination with building management

Supervise the on-site cleaner and monitor work quality

Support staff onboarding/offboarding and office desk moves

Administrative Tasks

Handle key management, pantry/office supplies ordering, inventory tracking, and invoice processing

Prepare purchase requisitions and manage related documentation

Health & Safety

Act as First Aider and Fire Warden

Conduct regular office inspections and replenish safety supplies

Ensure compliance with workplace safety guidelines and procedures

Manage vendor performance, schedule site work, source quotations, and issue purchase orders

Oversee contractor visits, including outside regular hours or on weekends

Follow client and ISS procedures to report accidents or incidents

Assist in investigations and the resolution of findings

Other Duties

Perform general administrative tasks as required

Requirements

Minimum 3-5 years’ facilities services or customer service experience, preferably in financial services or hotels.

Service-oriented, able to anticipate customers’ requirements & deal effectively with all levels of customers & stakeholders and ensure services are executed in timely and satisfactory manner.

Excellent organising skill, able to make priorities and attention to details.