Facilities Booking & Customer Support Assistant (Temp)

Sport Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A public sports organization in Singapore is seeking a passionate individual for a customer service role focused on managing bookings for ActiveSG facilities. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work weekends. This position offers a 12-month temporary contract and presents a unique opportunity to promote an active lifestyle and support the community.

Qualifications

• Self-motivated individual who values integrity and teamwork.
• 2 years of experience in customer service.
• Prior experience with facility bookings is preferred.

Responsibilities

• Assist customers on booking of ActiveSG facilities.
• Ensure customers adhere to the booking terms and payment.
• Attend to users’ feedback, queries, and complaints.

Skills

Microsoft Office

Excel

Customer Service Background

Good writing and communication skills

Job description

A public sports organization in Singapore is seeking a passionate individual for a customer service role focused on managing bookings for ActiveSG facilities. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work weekends. This position offers a 12-month temporary contract and presents a unique opportunity to promote an active lifestyle and support the community.