F&B Store Manager

AMACHA CHAPTER ONE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading retail chain is seeking a Store Manager in Singapore to oversee day-to-day operations and ensure compliance with health and safety standards. The ideal candidate will have 3-5 years of retail/F&B experience, including 1-2 years in a supervisory role. Responsibilities include managing staff recruitment, ensuring excellent customer service, and maintaining product quality. Strong leadership and communication skills are essential. The role requires working retail hours, including weekends and public holidays.

Qualifications

• Minimum 3–5 years of retail/F&B experience, with 1–2 years in a supervisory or manager role.
• Able to work retail hours, including weekends and public holidays.

Responsibilities

• Oversee opening and closing procedures, and staffing schedules.
• Ensure compliance with health and safety regulations.
• Recruit, train, and supervise all store staff.
• Maintain product quality and consistency by supervising beverage preparation.

Skills

Strong leadership

Customer service skills

Communication

Proficient in POS systems

Education

Diploma or Degree in Retail, Business, Hospitality, or related fields

Tools

POS systems

Basic computer applications

Job description

Store Manager Key Responsibilities

✨ Operations & Compliance

• Oversee Day-to-Day Operation: Manage opening, closing procedures, and staffing schedules.
• Maintain Store Condition: Ensure the store is in tip‑top condition, maintaining a hygienic environment and workplace.
• Ensure Compliance: Uphold health and safety regulations, food safety standards, and sanitation guidelines.

✨ Team Management & Development

• Staff Recruitment & Supervision: Recruit, train, and supervise all store staff.
• Coaching & Feedback: Provide ongoing coaching and feedback to the team.
• Culture & Values: Foster a positive and productive work culture aligned with AMACHA’s brand values by promoting teamwork, respect, and a commitment to quality.

✨ Customer Experience & Quality

• Customer Service Excellence: Ensure all customers receive excellent service by providing a friendly and welcoming environment, resolving customer complaints and issues efficiently and professionally.
• Product Quality Control: Maintain product quality and consistency by overseeing the preparation and presentation of beverages.

✨ Inventory & Financial Management

• Inventory Control: Manage inventory levels, conduct regular stock counts, and place orders for raw materials, ingredients, supplies, and merchandise.
• Profitability & Cost Control: Monitor store sales and expenses to maximize profitability and achieve store targets.

✨ Communication & Strategy

• Management Communication: Communicate regularly with Operation Managers.
• Marketing Collaboration: Actively support the marketing team on marketing campaigns, promotions and content creation to drive traffic and increase sales.

🎯 Requirements

• Diploma or Degree in Retail, Business, Hospitality, or related fields.
• Minimum 3–5 years of retail/F&B experience with at least 1–2 years in a supervisory or manager role.
• Strong leadership, communication, and customer service skills.
• Proficient in POS systems and basic computer applications.
• Able to work retail hours, including weekends and public holidays.