F&B Service Captain

STAG'S HEAD RESTAURANT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A new dining establishment in Singapore is seeking a charismatic F&B Service Captain to create unforgettable dining experiences. This role involves connecting with guests, supervising a team, and exceeding expectations. Ideal candidates will possess a supportive personality, strong problem-solving skills, and a passion for hospitality. The position offers competitive compensation, a sign-on bonus, and various employee benefits, making it an exciting opportunity to help launch a unique restaurant set to open in February 2026.

Benefits

Monthly salary up to $3,500

Sign-on bonus of up to $3,000

5-day workweek

Flexible shifts

Group insurance coverage

50% employee discount at both restaurants

Qualifications

• Supportive personality with a can-do attitude.
• Ability to represent the brand with pride.
• Strong communication skills.

Responsibilities

• Connect with guests and anticipate their needs.
• Collaborate with teammates to ensure smooth operations.
• Exceed guest expectations and leave lasting impressions.
• Become an expert on the menu and services.
• Manage table reservations and customer flow.
• Supervise your section and guide junior team members.
• Adapt to ad-hoc duties ensuring high service standards.

Skills

Strong problem-solving skills

Excellent interpersonal skills

Organizational skills

Ability to work in a fast-paced environment

Guest-first mindset

Motivational skills

Job description

Do you want to be part of the opening team of a brand-new restaurant built from the ground up?

Stag's Head Steakhouse @ Pan Pacific Hotel - a British Steakhouse indulgence with a refined, contemporary edge presenting a new chapter in Singapore’s dining scene - is on the hunt for a dedicated and charismatic F&B Service Captain.

This is your chance to earn real industry cred and join something genuinely exciting. Fresh, new, and full of possibility - we’re looking for people who want to bring their ideas, personality, and passion to the table.

Be part of the team that sets the vibe, shapes the guest experience, builds the standards, and creates the stories guests will talk about for years to come. If you’re hungry to grow, ready to shine, and eager to help us launch a restaurant that will set the tone for Singapore’s dining scene, we open in February 2026, but we’d love to meet you now!

What You’ll Do:

As a F&B Service Captain, you’ll be at the heart of creating unforgettable dining experiences. Here’s what you’ll tackle every day:

• Connect with guests - Anticipate their needs, answer their queries, and ensure their time with us is exceptional.
• Team up - Collaborate with teammates to ensure smooth operations and happy customers.
• Go above and beyond - Take initiative to exceed expectations and leave lasting impressions.
• Know our stuff - Become an expert on our menu, services, and offerings so you can share them confidently.
• Support operations - Answer calls, manage table reservations, and ensure seamless customer flow.
• Lead by example - Supervise your section, set the standard for service, and guide junior team members.
• Be versatile - Take on ad‑hoc duties as needed, ensuring every detail is just right.

What Can You Bring to the Table?

• 💡 A supportive personality and can‑do attitude.
• 🎯 Strong problem‑solving, organizational, and motivational skills.
• 🔥 A passion for working in a fast‑paced, dynamic environment.
• 🤝 A guest‑first mindset and a knack for making people feel welcome.
• 💬 Excellent interpersonal and communication skills.
• 🌟 An ability to represent our restaurant, brand, and company with pride and professionalism.

What’s in It for You?

• 💰 Up to $3,500 monthly + Monthly Incentives Package
• 🎉 Sign‑on bonus of up to $3,000
• 📅 5‑day workweek with flexible shifts
• ✨ Group insurance coverage for peace of mind, staff meals, and 50% employee discount at both restaurants, late‑night transportation for your convenience