F&B Operations Supervisor

AL HAFIZ CASTLE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent F&B trading company in Singapore is looking for an experienced operations manager to lead their team. The role encompasses overseeing daily operations, ensuring customer satisfaction, and training staff to uphold standards. Candidates must have significant experience in F&B trading and product knowledge, with a strong focus on operational systems. This position requires exceptional organizational skills, the ability to handle pressure, and a passion for service excellence, including availability for long hours and weekends.

Qualifications

• Minimum 3-10 years’ experience in Food & Beverage trading.
• 3-5 years end-to-end food processing experience with FAASOS products.
• Strong ability to stay calm under pressure and passion for service.

Responsibilities

• Plan and supervise various operations, supporting management.
• Respond to customer needs and resolve complaints promptly.
• Train staff and monitor service levels for improvement.

Skills

Operational systems knowledge

Organizational skills

Ability to multitask

Customer service skills

Team leadership

Food & Beverage product knowledge

Calm under pressure

Willingness to serve

Tools

Micros POS

Opera

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

A prominent F&B trading company in Singapore is looking for an experienced operations manager to lead their team. The role encompasses overseeing daily operations, ensuring customer satisfaction, and training staff to uphold standards. Candidates must have significant experience in F&B trading and product knowledge, with a strong focus on operational systems. This position requires exceptional organizational skills, the ability to handle pressure, and a passion for service excellence, including availability for long hours and weekends.