F&B Operations Manager

SINGCO BV PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food and beverage company in Singapore is seeking an experienced operations manager to oversee F&B outlets. You will develop SOPs for food handling, manage supplier relations, and drive customer satisfaction through effective training programs. Candidates should have at least 5 years in the F&B industry, strong leadership skills, and be proficient in Microsoft Office applications.

Qualifications

• At least 5 years of relevant experience in the F&B industry.
• Proven track record in team leadership.
• Adaptable to new systems and processes.

Responsibilities

• Oversee daily operations across multiple F&B outlets.
• Develop SOPs for food preparation and handling.
• Coordinate with suppliers for quality food supply.
• Manage inventory to reduce wastage and control costs.

Skills

Strong communication skills

Decision-making skills

Problem solving

Team leadership

Bilingual

Tools

Microsoft Excel

HRIS systems

Job description

Primary Job Scope

• Oversee daily operations across multiple F&B outlets
• Work with Executive/Head Chef to develop and implement a stringent set of SOP for food preparation, food handling and food storage to ensure strict compliance with regulatory food safety requirements
• Work with Executive/Head Chef and Finance department to streamline and manage inventory to reduce food wastage and optimize cost control
• Source for and liaise with food producers/suppliers to ensure consistent and quality supply to our outlets at competitive cost
• Work with Restaurant Manager/Outlet In-Charge to develop and implement a set of SOP for food service and customer-service training, to ensure high standards of customer satisfaction at all times
• Work closely with Executive/Head Chefs and Restaurant Manager/Outlet In-Charge to meet monthly sales/revenue and cost control targets
• Work with HR Manager to develop staff training modules or systems to enhance productivity
• Work closely with Marcom department to develop and implement strategies to drive increasing footfall to the outlets
• Liaise with POS/Payment System Vendors to install and implement the relevant systems at the outlet, and to coordinate the necessary staff training to ensure effective usage of the system
• Liaise and coordinate with Service Contractors for outlet maintenance and servicing matters,

Requirements

• At least 5 years of relevant working experience in the F&B industry with a sound understanding of Kitchen and/or Front-of-House operations
• Strong communication and decision-making skills, with proven track record in being an effective team-leader and collaborative team player
• Self-motivated and results-driven, with a strong ability for problem solving
• Proficient in Microsoft Excel, email and other MS Office applications; IT-savvy and adaptable to new systems
• Familiar with HRIS systems (Infotech experience is a plus)
• Bilingual in English and Chinese to effectively communicate with Chinese-speaking employees.
• Able to work on selected weekends, and public holidays as required

· Any other duties as assigned by the Company