F&B Guest Experience Lead

SINGAPORE MARRIOTT TANG PLAZA HOTEL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hotel in Singapore is seeking a Guest Service Expert to create memorable dining experiences for guests. Responsibilities include taking orders, ensuring guest satisfaction, and maintaining a clean work area. The ideal candidate should possess a Professional Certificate/NiTEC and exhibit strong teamwork, conversation skills, and a positive outlook. Previous experience in food and beverage is advantageous, while fresh graduates are encouraged to apply. The position offers diverse opportunities across the hotel's F&B outlets.

Qualifications

• Candidate must possess at least a Professional Certificate/NiTEC in any field.
• Previous F&B experience is a big plus; fresh graduates are welcome.
• Great conversational skills and teamwork orientation.

Responsibilities

• Take initiative and deliver services to ensure guests enjoy their meals.
• Follow all company policies and procedures to ensure safety and quality.
• Interact positively with guests to ensure their service needs are met.

Skills

Conversational skills

Teamwork orientation

Positive outlook

Outgoing personality

Education

Professional Certificate/NiTEC

Job description

A leading hotel in Singapore is seeking a Guest Service Expert to create memorable dining experiences for guests. Responsibilities include taking orders, ensuring guest satisfaction, and maintaining a clean work area. The ideal candidate should possess a Professional Certificate/NiTEC and exhibit strong teamwork, conversation skills, and a positive outlook. Previous experience in food and beverage is advantageous, while fresh graduates are encouraged to apply. The position offers diverse opportunities across the hotel's F&B outlets.