Executive/Senior Executive (Department of Social Work)

National University of Singapore; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading educational institution in Singapore seeks a candidate for programme management within its Continuing Professional Education unit. The role involves overseeing administration and operations of educational programmes, supporting adult learners, and collaborating with stakeholders. Ideal applicants are IT-savvy with strong communication skills and a customer service orientation, contributing to the success of social work education initiatives.

Qualifications

• Prior work experience in Continuing Education and Training (CET) work environment is advantageous.
• Attention to detail and ability to adapt to change are crucial.

Responsibilities

• Project manage and support the growth of CPE programmes.
• Manage finance and procurement administration related to CPE programmes.
• Use various IT systems to streamline processes.

Skills

Customer service-oriented

Strong administrative skills

Good written and verbal communication skills

Team player

IT-savvy

Education

Recognized degree in any discipline

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Company Description

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job Description

The Department of Social Work established the Continuing Professional Education (CPE) unit to empower social workers and other helping professionals in gaining the necessary knowledge, skills, and behaviours required at different stages of their careers. This will enable them to advance their careers with competence and confidence, while staying relevant to the increasingly complex social landscape to best serve the needs of their clients.

The successful candidate will be responsible for the programme management, administration and operations of Continuing Professional Education's (CPE) programmes for social workers, social service practitioners and other helping professionals.

Key Responsibilities

• Project manage and support the growth and administration of CPE programmes (e.g. short courses, professional certificates, graduate certificates etc) and seminars for adult learners working in the helping profession. This includes and is not limited to, programme preparation, learners' liaison and registration, update of learner records and database management, assessment processing, quality assurance and audit management.
• Manage finance and procurement administration related to the running of CPE programmes, such as overseeing learners' settlements, vendor payment and procurement of goods and services.
• Use of various IT systems to execute and streamline processes, such as course administration, finance, procurement.
• Respond to enquiry emails and/or calls from internal departments, external stakeholders and adult learners.
• Work collaboratively with key stakeholder groups (internal and external partners) to ensure the smooth delivery of programs.
• Contribute to other projects and/or duties in the Department.

Qualifications

• Recognised degree in any discipline (Social Science or Business preferred but not required).
• Prior work experience in Continuing Education and Training (CET) work environment will be advantageous.
• IT-savvy as interaction with various IT systems is required. Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Customer service-oriented with strong administrative skills and attention to detail.
• Team player who keeps the team goals in view.
• Good written and verbal communication skills with the ability to handle diverse stakeholders.
• Ability to adapt to change with a positive attitude to approach work challenges.

More Information

Location: Kent Ridge Campus

Organization: Arts & Social Sciences

Department : Social Work

Employee Referral Eligible:

Job requisition ID : 31105