Executive Higher Education

Singapore Institute of Management; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading academic institution in Singapore is seeking a Lecturer Support professional to coordinate recruitment, manage class scheduling, and provide operational and academic support. Responsibilities include collaborating with stakeholders, addressing feedback, and participating in marketing activities. Ideal candidates should have a relevant degree and 1-2 years of experience, along with strong organizational, communication, and adaptability skills. Proficiency in Microsoft Office, especially Excel, is required. This role offers opportunities to drive continuous improvement in operations.

Qualifications

• Minimum 1-2 years of relevant working experience.
• Strong planning, organization, and time-management skills.
• Meticulous, process-oriented, and results-driven.

Responsibilities

• Coordinate lecturer recruitment, appointment, deployment, and onboarding.
• Manage class scheduling, including timetabling and venue allocation.
• Provide operational, academic, and logistics support to lecturers.

Skills

Planning

Organization

Time management

Communication

Adaptability

Education

Degree

Tools

Microsoft Office

MS Excel

Job description

RESPONSIBILITIES

LECTURER SUPPORT

• Coordinate lecturer recruitment, appointment, deployment, and onboarding.
• Manage class scheduling, including timetabling, venue allocation, and teaching assignments.
• Administer teaching and marking fee payments accurately and in a timely manner.
• Provide operational, academic and logistics support to lecturers to ensure smooth class delivery.
• Work closely with university partners and academics to address teaching, assessment, and student-related issues.
• Coordinate course evaluations, class observations and end-of-semester lecturer feedback.
• Build strong working relationships with local and visiting lecturers.
• Initiate continuous improvement efforts to enhance lecturer satisfaction and teaching quality.
• Compile teaching award lists for management review.

OPERATIONAL SUPPORT

• Perform administrative and operational duties to support programme delivery.
• Liaise with internal stakeholders (e.g. Scheduling, IT, Facilities, Library) on programme-related matters.
• Collaborate with university partners and operational teams to plan, organise and implement processes and work activities.
• Coordinate programme structure, module changes, curriculum updates and system setup.
• Prepare and disseminate lecturer and student communications.
• Prepare and maintain documentation and ensure operational processes are in compliance with internal and external quality assurance requirements.
• Compile and generate statistical reports when required.
• Drive continuous improvement initiatives to enhance processes and operational efficiency.

CUSTOMER SERVICE

• Offer prompt and quality service to both internal and external stakeholders.
• Manage and address student and lecturer feedback professionally and in a timely manner.

MARKETING AND INSTITUTE-WIDE ACTIVITIES

• To participate in Open House and support outreach events.
• To support other marketing related functions when assigned.
• To support institution-wide graduation and examination duties.

JOB REQUIREMENTS

• Degree with minimum 1-2 years of relevant working experience.
• Strong planning, organisation, and time-management skills, able to perform under pressure.
• Meticulous, process-oriented, and results-driven.
• Independent, resourceful, and able to multi-task in a fast-paced environment.
• Collaborative team player with good communication skills, able to work cross-functionally.
• High learning agility, adaptable and proactive in driving improvements.
• Proficient in Microsoft Office, particularly MS Excel.