Executive Assistant, Program Administrator

SINGAPORE POWER LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading training organization in Singapore is seeking a Training Administrator to manage course registrations, provide customer support, and assist in funding administration for SkillsFuture Singapore. The ideal candidate should hold a diploma, have relevant experience, and be proficient in Microsoft Office. This role offers a collaborative work environment with attractive remuneration.

Benefits

Positive work environment

Attractive remuneration

Qualifications

• Minimum 2-3 years of relevant experience.
• Ability to work independently and in a team.
• Knowledge of training operations is an advantage.

Responsibilities

• Manage course administration and customer inquiries.
• Advise on funding eligibility for SkillsFuture Singapore.
• Prepare class logistics and administer examinations.

Skills

Interpersonal communication skills

Analytical skills

Problem-solving skills

Microsoft Office proficiency

Education

Diploma in any discipline

Job description

What You\'ll Do:

Reports to Head of Training Operations Section in Training Institute. Key role is to manage training administration and supporting course delivery with following responsibilities:

1. Customer & Course Administration

• Handle course enquiries, registrations, and certificate matters.
• Shortlist eligible trainees and assist with letter of acceptance forms.
• Create course runs and monitor class enrolment and status.
• Guide trainees through the enrolment process in the Training Management System (TMS).
• Follow up on course fee payments.
• Manage attendance records, assessments, and evaluation forms.

2. Funding Administration (SkillsFuture Singapore)

• Advise trainees on funding eligibility and grant amounts.
• Support trainees with SkillsFuture Credit (SFC) applications.
• Track and monitor attendance, assessment results, and funding claims.

3. Daily Course Support

• Prepare logistics for class delivery.
• Administer classes and examinations.
• Assist trainers with setup as needed.

4. Class Support (Optional, Based on Schedule)

• Support Saturday classes (average once a month).
• Support weekday evening classes on a rotational basis.

5. Other Duties

• Perform any other tasks assigned by the Head of Section.

What You\'ll Need:

• Diploma in any discipline
• Possess at least 2 – 3 years of relevant experience
• Proficient in Microsoft Office Application (Word, Excel & PowerPoint)
• Possess good interpersonal communication skills
• Good analytical and problem-solving skills
• Ability to work independently and good team player who can work with all levels of people in the organization
• Knowledge of training operations work would be an advantage

What We\'ll Provide:

• Immerse in a positive work environment that promotes/fosters teamwork and collaboration
• You will receive attractive remuneration for good performance.
• You will work in teams that thrive on collaboration for outstanding achievements.

Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.