Events Coordinator

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality management company in Singapore is looking for a dedicated individual to coordinate banquet events and ensure exceptional guest service. Responsibilities include preparing event orders, responding to special requests, and maintaining safety standards. The ideal candidate should excel in communication and teamwork while providing a professional atmosphere for both guests and colleagues. This position emphasizes the importance of following company policies and delivering high-quality service throughout all events.

Responsibilities

• Meet group coordinator/host(ess) prior to functions and ensure all arrangements are agreeable.
• Prepare Banquet Event Order and analyze guest information.
• Respond to special banquet arrangements and ensure compliance.
• Follow safety and security policies, report unsafe conditions.
• Welcome guests, anticipate service needs, and address them professionally.
• Maintain positive working relationships with team members.

Job description

POSITION SUMMARY

• Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable.
• Preparation of Banquet Event Order etc.
• Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
• Respond to and try to fulfill any special banquet event arrangements.
• Follow up on special banquet event arrangements to ensure compliance.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.