Entry-Level Tech Support & POS Specialist

Kpay Merchant Service (Singapore) Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A payment service provider in Singapore seeks a motivated individual for an entry-level technical support role. Ideal for fresh graduates, this position involves handling merchant inquiries, configuring payment terminals, and providing training. No prior experience is necessary, and full training will be given. Candidates should be detail-oriented and proficient in Microsoft Office, particularly Excel, with effective communication skills. Onsite support may also be needed as required.

Qualifications

• Fresh graduates are encouraged to apply.
• No prior work experience required.

Responsibilities

• Handle merchant enquiries via phone and email.
• Manage inbound and outbound calls.
• Provide administrative and technical support to teams.
• Install and configure payment terminals.
• Conduct training sessions for merchants.
• Assist with delivery and setup of POS terminals.

Skills

Customer service skills

Detail-oriented

Communication skills

Proficiency in Microsoft Office

Job description

A payment service provider in Singapore seeks a motivated individual for an entry-level technical support role. Ideal for fresh graduates, this position involves handling merchant inquiries, configuring payment terminals, and providing training. No prior experience is necessary, and full training will be given. Candidates should be detail-oriented and proficient in Microsoft Office, particularly Excel, with effective communication skills. Onsite support may also be needed as required.