Entry-Level Call Centre Agent: Office Hours & Training

Recruit Express; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment consultancy in Singapore is seeking an Entry Level Call Centre Agent for a 6-month role. You will address enquiries via phone and email, manage customer information within the CRM, and ensure timely follow-ups. The role offers training and seeks candidates who can start on short notice. Ideal for those aiming to begin their career in customer service with support from a friendly team.

Qualifications

• Able to start work within short notice.
• Training on the job will be provided.

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.

Job description

A leading recruitment consultancy in Singapore is seeking an Entry Level Call Centre Agent for a 6-month role. You will address enquiries via phone and email, manage customer information within the CRM, and ensure timely follow-ups. The role offers training and seeks candidates who can start on short notice. Ideal for those aiming to begin their career in customer service with support from a friendly team.