Enterprise Cloud TAM — Strategic Advisor & Incident Lead

Amazon; Singapore; Remote; SGD 80,000 - 110,000; Full time

Job summary

A leading cloud service provider in Singapore is seeking a Technical Account Manager to provide strategic expertise and advocacy for enterprise customers. You will leverage your technical skills and cloud knowledge to foster successful cloud adoption and ensure customer satisfaction. The ideal candidate has at least 3 years of experience and is proficient in Mandarin to liaise with clients. This position offers a unique opportunity to impact the cloud journey of various organizations.

Benefits

Mentorship and career growth opportunities

Work-life balance initiatives

Inclusive team culture

Qualifications

• 3+ years of technical engineering experience.
• Experience with operational parameters and troubleshooting for various systems.
• Proficiency in Mandarin for communication with clients.

Responsibilities

• Champion and advocate for Enterprise Support customers.
• Make recommendations on AWS offerings and architecture.
• Complete analysis and present operational performance reviews.

Skills

Technical engineering experience

Operational parameters troubleshooting

Experience with distributed systems

Proficiency in Mandarin

Education

Bachelor's degree

Job description

A leading cloud service provider in Singapore is seeking a Technical Account Manager to provide strategic expertise and advocacy for enterprise customers. You will leverage your technical skills and cloud knowledge to foster successful cloud adoption and ensure customer satisfaction. The ideal candidate has at least 3 years of experience and is proficient in Mandarin to liaise with clients. This position offers a unique opportunity to impact the cloud journey of various organizations.