Enrolment Consultant

Mind Stretcher Education; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading education company in Singapore seeks a customer-focused individual to enhance relationships with prospective clients. Responsibilities include following up on inquiries, advising parents on program selections, and maintaining customer satisfaction. Ideal candidates should have excellent interpersonal skills and a cheerful disposition. This role offers a base salary plus commission and various staff benefits.

Benefits

Base Salary + Commission

Medical and Dental Benefits

Training & Development

Vibrant Environment

Qualifications

• Engaging personality with a desire to service potential customers.
• Ability to operate in a fast-paced, diverse environment.

Responsibilities

• Follow up on inquiries from various platforms.
• Advise parents on suitable programs.
• Develop and maintain customer relationships.

Skills

Excellent interpersonal skills

Verbal communication skills

Team player

Customer-centric mindset

Job description

Founded in 2002, Mind Stretcher is the market-leading Tuition & Enrichment chain in Singapore, with 26 centres islandwide and an annual enrolment of 24,000 courses. As Educators with a Difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. We welcome like-minded talents who care deeply about nurturing & educating our future generation.

Responsibilities

• Follow up with all inquiries from phone calls, social media platforms, emails, etc.
• Provide advice to parents of prospective students on our Programmes/ Webinars/ Bootcamps and assist them in suitable Programme/ Webinars/ Bootcamps selection.
• Respond to service challenges.
• Establish new leads and follow up on leads to achieve sales targets.
• Develop and maintain good customer relationships to achieve sales and services objectives.
• Work with various stakeholders in executing student enrolment strategies and objectives.
• Other ad-hoc work tasks/projects as required or assigned.

Qualifications

• An engaging personality and the desire to go the extra mile to service potential customers.
• Excellent interpersonal skills and be a good team player.
• Competent verbal & reasonably good written communication skills (English).
• Ability to operate in a fast-paced, diverse and customer‑centric environment.
• A pleasant and cheerful disposition.

Benefits

• Base Salary + Commission
• Job security with a very Established Education Group
• Medical and Dental Benefits
• Various Staff Benefits & Privileges
• Training & Development; On-the-job Learning
• Great & Passionate Colleagues
• Vibrant Environment