Enrollment & Center Operations Specialist

AD-VENTURE ACADEMIC PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An educational centre in Singapore seeks an individual with a diploma and at least 2 years of customer-facing experience for their Sales & Enrolment role. Responsibilities include ensuring enrolments, managing operations, and liaising with parents. Strong English communication is essential, with proficiency in Chinese preferred. Offering a supportive team culture, this role involves flexible hours and the potential for commission and career progression.

Benefits

Sales commission for enrolments

Career progression opportunities

Training programs

Qualifications

• Minimum of 2 years of experience in a customer-facing role.
• Strong communication skills, English proficiency, Chinese preferred.
• Able to work weekends and flexible hours.

Responsibilities

• Handle student enrolments and lead conversions.
• Oversee day-to-day operations of the centre.
• Act as main contact for parents, resolving issues promptly.
• Coordinate with tutors and monitor student performance.
• Track centre metrics and propose growth strategies.

Skills

Communication skills in English

Customer service skills

Sales techniques

Team coordination

Problem-solving

Education

Diploma in any field

Tools

Google Sheets

Centre management software

Job description

An educational centre in Singapore seeks an individual with a diploma and at least 2 years of customer-facing experience for their Sales & Enrolment role. Responsibilities include ensuring enrolments, managing operations, and liaising with parents. Strong English communication is essential, with proficiency in Chinese preferred. Offering a supportive team culture, this role involves flexible hours and the potential for commission and career progression.