Engineer, Voice Engineering

Singtel Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading telecommunications provider in Singapore is seeking an experienced operations support engineer to plan and implement access equipment and manage network projects. The ideal candidate has over 5 years of relevant experience in the IT/Telco industry, strong collaboration skills, and a degree in engineering. Join us to unlock new opportunities and accelerate your growth in a dynamic environment.

Qualifications

• Degree in Computer Science/Engineering, Electrical & Electronic and Mechanical Engineering.
• Minimum 5+ years of operations support experience.
• 3+ years working in IT support lead or IT engineering role.

Responsibilities

• Plan and implement on access equipment.
• Work closely with transmission team and operations.
• Migrate legacy equipment to FTTC/FTTH solutions.
• Manage and co-ordinate with lab staff and contractors.

Skills

Degree in Computer Science/Engineering

5+ years operations support experience

Familiarity with fixed voice system

Relevant experience in IT/Telco industry

Industry standard certifications CCNA

Ability to work effectively with team

Ability to manage multiple projects

Good in Microsoft software

Highly motivated and able to work independently

Education

Degree in Engineering

Job description

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An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…"Hello BIG Possibilities".

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and are a strong believer in upskilling and nurturing all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• To plan and implement on access equipment (MD, ONU, MSAN, IAD, ATA) & Main Distribution Frame. Supporting Singtel services (ALLC, Del, BizVoice, ISDN2, Phonenet).
• Work closely with the transmission team, operations, and external parties in overseeing technical aspects, system issue resolution and support of the MSAN tech refresh project.
  • Coordinating with on growth & fault clearing.
  • Support operation on Day0-Day2 requirements
  • Mange contractor and vendors to deliver assigned tasks.
  • SIR raising for the uplink circuit migration for the transmission changes.
• Migrate legacy equipment to FTTC/FTTH solutions
• Manage and co-ordinate with a team of lab staff in executing the projects and all test activities.
• Accessing and managing firewall policies via the command line interface
• Analyse and review the vulnerability scan & security report for network equipment devices and test system servers
• Manage, maintain, and enhance servers including but not limited to security patches, OS update and renewal of SSL.
• Manage and co-ordinate with Property and Facilities Dept for services and power requirement.
• Any other tasks assigned by the manager.

Skills for Success:

• Degree in Computer Science/Engineering, Electrical & Electronic and Mechanical Engineering
• Min 5+ years operations support experience and 3+ years working in an IT support lead or IT engineering role
• Familiar with fixed voice system, and protocols.
• Relevant experience in the IT/Telco industry is a plus.
• Possess industry standard certifications CCNA or relevant is a plus.
• Ability to work effectively with team and third-party vendors
• Able to manage multiple projects at same period.
• Good in Microsoft software (i.e. words, power point, excel, etc)
• Highly motivated and able to work independently under pressure

Are you ready to say Hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!