Engineer, Service

CANATEC PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading technical service provider in Singapore is seeking a motivated individual for technical service and maintenance of CRAC and WDS systems in data center environments. The ideal candidate should have a background in Mechanical or Electrical Engineering and a strong willingness to learn. Responsibilities include performing maintenance, providing client support, and ensuring adherence to safety standards. This role requires excellent problem-solving skills and the ability to work in high-pressure environments.

Qualifications

• Minimum ITE/Diploma in Mechanical/Electrical Engineering or equivalent.
• At least 2 years of hands-on maintenance engineering experience preferred.
• Strong interest in hands-on work with a willingness to learn.

Responsibilities

• Perform maintenance and troubleshooting of CRAC/WDS systems.
• Provide technical support and onsite training.
• Complete detailed service reports and maintain documentation.

Skills

Troubleshooting electrical/mechanical systems

Knowledge of CRAC and WDS

Analytical skills

Communication skills

Education

ITE/Diploma in Mechanical/Electrical Engineering

Job description

With our ongoing expansion, we’re looking for someone driven and hands‑on to join our team!

Role Summary

To deliver exceptional technical service, maintenance, and support for CRAC (Computer Room Air Conditioning) and WDS (Water Detection System) infrastructure in data center environments. Ensure system reliability, client satisfaction, and strict adherence to safety and procedural standards.

Key Responsibilities

Technical Service & Maintenance

• Perform periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems.
• Diagnose hardware/software faults, identify root causes, and recommend solutions.
• Conduct equipment power‑up/down procedures and respond promptly to e‑calls (emergency calls).

Client Support & Training

• Provide technical support and onsite training on Operation & Maintenance Manuals (OMM).
• Maintain strong client relationships, particularly with site engineers.
• Liaise with customer engineering departments to ensure compliance with company procedures and quality guidelines.

Documentation & Reporting

• Complete detailed service reports after each servicing/e‑call.
• Submit weekly/monthly reports on work activities, progress, and remedial actions.
• Maintain accurate filing, documentation, and tracking of all service records.

Site & Contractor Management

• Monitor and manage contractor activities to ensure adherence to safety/operational procedures.
• Review site "Events and Actions," implementing corrective measures as needed.
• Plan, execute, and update daily work schedules.

Safety & Compliance

• Strictly follow data center safety rules, regulations, and quality standards.
• Ensure all work activities comply with occupational safety guidelines.
• Support ad‑hoc tasks assigned by superiors.

Requirements

Education & Experience

• Minimum ITE/Diploma in Mechanical/Electrical Engineering or equivalent.
• Preferably at least 2 years of hands‑on maintenance engineering experience (ACMV/DX systems preferred), but we also welcome those without experience who have a mechanical engineering background and a strong interest in hands‑on work with a willingness to learn.

Technical Skills

• Proficient in electrical/mechanical systems troubleshooting.
• Practical knowledge of CRAC, WDS, or related critical infrastructure.

Soft Skills & Attributes

• Excellent problem‑solving, analytical, and communication skills (written/verbal).
• Highly organized with ability to prioritize tasks in high‑pressure environments.
• Team player with a positive, motivated, and willing‑to‑learn attitude.

Operational Requirements

• Candidates must demonstrate flexibility and a willingness to perform standby duties as required by operational needs.
• Able to perform manual tasks for hands‑on tasks in data center environments.