End-User IT Support Specialist — Windows & macOS

Axiom Technologies; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading IT solutions provider in Singapore is seeking a motivated Desktop Support Engineer. The role involves troubleshooting, supporting Windows and Apple environments, and ensuring timely service delivery. Ideal candidates have a minimum of 2 years of experience in a similar role and possess strong problem-solving and communication skills. This role offers the opportunity to work in a dynamic environment and contribute to a global organization.

Qualifications

• Minimum 2 years of experience in desktop support.
• Experience supporting Windows 7/8/10 environments.
• Strong analytical and problem-solving skills.

Responsibilities

• Troubleshoot OS and peripheral issues.
• Provide support for computer environments.
• Perform hardware/software installation.

Skills

Troubleshooting (Windows, Apple, virtual environments)

Communication skills

Customer service skills

PC hardware support

Mobile device support

SCCM (basic knowledge)

Tools

Windows OS

Microsoft Office

Active Directory

Apple OS

Job description

A leading IT solutions provider in Singapore is seeking a motivated Desktop Support Engineer. The role involves troubleshooting, supporting Windows and Apple environments, and ensuring timely service delivery. Ideal candidates have a minimum of 2 years of experience in a similar role and possess strong problem-solving and communication skills. This role offers the opportunity to work in a dynamic environment and contribute to a global organization.