Education Admissions & Front Desk Specialist

ACHIEVERS DREAM LEARNING CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A learning centre in Singapore is seeking a Customer Support Executive to assist students and parents with registration, inquiries, and payments. The role involves handling walk-ins, promoting courses, and maintaining student records. Ideal candidates will have prior customer service or sales experience, excellent communication skills, and proficiency in Microsoft Office or Google Suite. Working hours include weekdays and weekends, with a flexible roster.

Qualifications

• Previous customer service, sales, or admin experience, ideally in education.
• Proficient with Microsoft Office or Google Suite.
• Able to learn centre processes and software quickly.
• Ready to start soon and commit to the required schedule.

Responsibilities

• Welcome and attend to all walk-in visitors, students, and parents warmly.
• Answer inquiries via phone, WhatsApp, or in person about courses, schedules, and centre policies.
• Assist with class scheduling, including rescheduling or cancellations.
• Maintain updated student records, enrolment information, and fee payment status.
• Work closely with teachers and supervisors to support centre operations.

Skills

Good communication skills

Customer service skills

Organizational skills

Sales skills

Detail-oriented

Tools

Microsoft Office

Google Suite

Job description

A learning centre in Singapore is seeking a Customer Support Executive to assist students and parents with registration, inquiries, and payments. The role involves handling walk-ins, promoting courses, and maintaining student records. Ideal candidates will have prior customer service or sales experience, excellent communication skills, and proficiency in Microsoft Office or Google Suite. Working hours include weekdays and weekends, with a flexible roster.