eCommerce Manager (South East Asia & ANZ)

Creative Technology Ltd.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading tech company in Singapore is seeking an experienced eCommerce Manager to drive growth across South East Asia and Australia/New Zealand. Responsibilities include developing eCommerce strategies, managing key marketplaces like Lazada and Shopee, and optimizing digital marketing efforts. The ideal candidate has over 3 years of eCommerce experience, particularly in SEA and/or ANZ markets, along with strong analytical and communication skills. This role offers a unique opportunity to impact online sales and channel efficiency.

Qualifications

• Minimum of 3 years' experience in eCommerce within SEA and/or ANZ markets.
• Strong knowledge of online marketplaces and DTC operations.
• Proficiency in analytics and reporting tools.

Responsibilities

• Develop and implement the eCommerce strategy for SEA and ANZ markets.
• Manage major marketplaces and brand eStores.
• Monitor KPIs and provide regular performance reporting.

Skills

Online marketplaces

Digital marketing channels

Analytical skills

Communication skills

Education

Bachelor's degree in Business, Marketing, eCommerce, or a related discipline

Tools

Google Analytics

Data Studio

Power BI

Job description

We are looking for an experienced eCommerce Manager to drive online growth across South East Asia (SEA) and Australia/New Zealand (ANZ). This role will be accountable for revenue generation, digital channel optimization, and the management of key marketplaces and eStores.

Key Performance Indicators (KPIs)

• GMV and overall revenue growth
• Traffic and conversion rate performance
• ROAS and marketing efficiency
• Product availability, fulfilment accuracy, and customer experience metrics

Key Responsibilities

• Develop and implement the eCommerce strategy for SEA and ANZ markets
• Manage major marketplaces including Lazada, Shopee, and Amazon Australia, as well as brand eStores
• Oversee DTC website performance, merchandising, and conversion rate optimization
• Lead campaign planning, promotional calendars, and joint business planning initiatives
• Optimize product listings, content quality, pricing strategies, and search visibility
• Manage digital marketing efforts including paid media, SEO, CRM, and marketplace advertising
• Monitor KPIs and provide regular performance reporting with actionable insights
• Work closely with supply chain, marketing, finance, and regional teams to drive execution
• Ensure consistent brand presence and high-quality content across all digital platforms

Requirements

• Bachelor’s degree in Business, Marketing, eCommerce, or a related discipline
• Minimum of 3 years’ experience in eCommerce within SEA and/or ANZ markets
• Strong knowledge of online marketplaces, DTC operations, and digital marketing channels
• Proficiency in analytics and reporting tools such as Google Analytics, Data Studio, or Power BI
• Excellent commercial, analytical, and communication skills