eCommerce Executive (real campaign experience)

NICE MINIMART PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading e-commerce firm in Singapore is seeking an E-commerce Executive to manage sales channels and optimize customer experience. The role involves overseeing website functionality, executing marketing campaigns, and collaborating across teams to drive business growth. Ideal candidates will have strong skills in digital marketing and experience with platforms like Shopee and Shopify.

Qualifications

• Experience with managing and optimizing online sales channels.
• Proficient in digital marketing strategies including SEO and PPC.
• Ability to optimize customer journeys and enhance satisfaction.

Responsibilities

• Manage the e-commerce site to ensure functionality and user-friendliness.
• Plan and execute digital marketing campaigns.
• Optimize the customer experience and handle service escalations.
• Coordinate logistics and fulfillment operations.
• Analyze sales data and create actionable reports.
• Develop and execute e-commerce strategies.

Skills

E-commerce management

Digital marketing

Customer experience optimization

Data analysis

Tools

Shopee

Shopify

D2C websites

Job description

Overview

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E-commerce Executive roles involve managing and optimizing online sales channels, encompassing responsibilities like website management, digital marketing, and customer experience.

Platform experience: Shopee, Shopify and own D2C websites etc

Real sales and real life campaign experience preferred.

Responsibilities

• Website and platform management: Ensuring the e-commerce site is functional, secure, and user-friendly, including managing product listings, images, and descriptions.
• Digital marketing and sales: Planning and executing marketing campaigns across channels like SEO, pay-per-click (PPC), email, and social media to drive traffic and sales.
• Customer experience: Optimizing the customer journey, handling customer service escalations, and implementing loyalty programs to improve satisfaction.
• Operations and fulfillment: Coordinating with logistics, demand planning, and fulfillment teams to ensure accurate inventory and timely order delivery.
• Data analysis and reporting: Monitoring key metrics (traffic, conversion rates, AOV), analyzing sales data, and creating reports with actionable insights for business growth.
• Strategy and planning: Developing and executing the overall e-commerce strategy, setting sales goals, and identifying new business opportunities.
• Cross-functional collaboration: Working with other departments like sales, marketing, product development, and IT to ensure alignment and smooth operations.

Do hit us up at our email at [e-mail] for any enquires. only Selected candidates will be asked to be interview.