E‑Commerce Specialist: Cakes & Online Store Growth

Awfully Chocolate Pte Ltd; Remote; SGD 60,000 - 80,000; Full time

Job summary

A leading online chocolate and cake retailer in Singapore is seeking an E-Commerce Specialist to manage and optimize their online store. The ideal candidate will maintain the website, oversee the product catalog, and ensure a smooth customer experience. Responsibilities also include marketing collaboration, utilizing analytics for performance insights and staying updated with industry trends. Candidates should have a degree in a relevant field, experience in e-commerce, and proficiency in digital marketing techniques.

Qualifications

• Proven experience in e-commerce, preferably in the food or retail sector.
• Familiarity with content management systems and online payment gateways.
• Basic graphic design skills and familiarity with photo editing software are a plus.

Responsibilities

• Maintain and update the online cake store website.
• Oversee the product catalog and monitor product performance.
• Create engaging product descriptions and coordinate with marketing for promotions.
• Respond to customer inquiries to ensure a positive shopping experience.
• Utilize SEO and SEM strategies to improve visibility and drive traffic.

Skills

E-commerce experience

Digital marketing techniques

Customer-centric approach

Strong communication skills

Analytical mindset

Education

Diploma or Bachelor's degree in Business, Marketing, E-Commerce or related field

Tools

Content Management Systems (CMS)

SEO tools

Google Analytics

Job description

A leading online chocolate and cake retailer in Singapore is seeking an E-Commerce Specialist to manage and optimize their online store. The ideal candidate will maintain the website, oversee the product catalog, and ensure a smooth customer experience. Responsibilities also include marketing collaboration, utilizing analytics for performance insights and staying updated with industry trends. Candidates should have a degree in a relevant field, experience in e-commerce, and proficiency in digital marketing techniques.