E-commerce Fulfillment Operator - Kallang SGLab (Part-time / Full-time)

Decathlon Singapore; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A leading sports retailer in Singapore is looking for passionate individuals to join their E-commerce team. This role involves ensuring smooth operations, collaborating with partners, and continuously improving processes. Ideal candidates are enthusiastic about E-commerce, are team players, and adaptable to dynamic environments. Competitive compensation starts from $2100, plus bonuses, and several benefits including 20% staff discount and career development opportunities.

Benefits

Annual sports & health allowance

20% staff discount on all products

Medical, dental, and insurance coverage

Maternity benefits for female employees

Counseling support

Qualifications

• Collaborate with colleagues to ensure smooth E-commerce operations.
• Focus on operational excellence by improving logistics processes.
• Work closely with partners to enhance operational efficiency.
• Identify areas for improving customer service satisfaction.

Responsibilities

• Handle picking and packing for E-commerce operations.
• Monitor logistics KPIs to improve supply chain performance.
• Contribute to projects like C02 optimization and supplier management.

Skills

Passionate about Ecommerce

Open-minded with a service-oriented mindset

Team player

Digitally savvy

Self-motivated

Decisive and proactive

Education

Fresh graduates are welcome to apply

Job description

Key information about this role:

• This is a part-time/full-time role.
• This role is part of the ecommerce team in Decathlon Singapore, reporting to the e-Commerce Operations Leader of Singapore Lab.
• We consider only Singapore Citizens / Singapore PR for this role.

Decathlon has been present in Singapore since 2013, with our first store in Bedok opened in 2016. Our mission is to make sports accessible to everyone and satisfy our customers, which has led to rapid expansion. Currently, we operate 6 Experience stores and 9 Click & Collect stores in Singapore. We are looking for passionate sports enthusiasts who enjoy innovative thinking and breaking new barriers in retail and omni-channel operations.

Responsibilities

• Team Player: Ensure smooth E-commerce operations by collaborating with colleagues, handling roles such as picking, packing, order issues, and control tower management, while meeting delivery KPIs.
• Operations: Focus on operational excellence by improving processes and monitoring logistics KPIs to enhance supply chain performance.
• Explore new ways to improve overall efficiency and effectiveness of E-commerce operations as the industry evolves.
• Partnerships: Work closely with various partners to strengthen operations and ensure smooth functioning.
• Customer Service: Collaborate with the Customer Service team to identify areas for improvement, maintaining high customer satisfaction.
• Project Driven: Contribute to projects like C02 optimization, 0 Plastic initiatives, supplier management, productivity reports, and live dashboards within Singapore Lab.

Candidate Profile:

• Passionate about Ecommerce
• Open-minded with a service-oriented mindset
• Team player who is responsible and adaptable to fast-changing environments
• Digitally savvy, business-oriented, with an entrepreneurial spirit
• Self-motivated with a love for sports
• Decisive and proactive
• Fresh graduates are welcome to apply

Remuneration & Benefits:

• Starting from $2100, up to $3000 or more, with monthly bonuses up to 10%
• Opportunity to become a Shareholder and participate in profit sharing

Career Development:

• Access to Decathlon Academy for skill development
• Opportunities for internal career progression in retail and support functions

Work-Life Flexibility & Perks:

• Annual sports & health allowance
• 20% staff discount on all products

Additional Benefits:

• Medical, dental, and insurance coverage
• Maternity benefits for female employees
• Counseling support

Community & Engagement:

• Participation in sports activities and store events
• Join a vibrant community of sports enthusiasts

At Decathlon, we're more than just a workplace — we're a lifestyle. Join us and be part of the sports revolution!

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