Director, Sales and Solutions Engineer

Vantage Data Centers; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading data center services company is looking for a Director of Sales & Solutions Engineering in Singapore. This role is critical for developing technical solutions and managing customer relationships in mission-critical environments. Candidates should possess a Bachelor’s degree in a relevant field and have strong communication and presentation skills. Experience in the hyperscale and cloud sectors is preferred. The position requires excellent problem-solving skills and a proactive approach to collaboration across diverse teams.

Qualifications

• Experience in mission-critical environments supporting hyperscale operators.
• Strong understanding of critical MEP-F data center infrastructure.
• Good working knowledge of telecom services and site planning.

Responsibilities

• Supporting presales opportunities with hyperscale cloud/AI customers.
• Conducting high density fiber cabling assessments.
• Coordinating RFP processes across stakeholders.
• Delivering site tours for customers and prospects.
• Developing technical proposals for sales team's needs.

Skills

Strategic problem-solving

Excellent communication

Presentation skills

Multitasking

Critical thinking

Relationship building

Education

Bachelor of Science in Mechanical, Electrical, Environmental, or equivalent

Job description

The Director, Sales & Solutions Engineering is responsible for driving the successful development and execution of technical solutions programs. This key member of the sales solutions and engineering organization will demonstrate a proven track record in delivering sophisticated, measurable technical and engineering solutions.

A strategic problem‑solver with strong tactical execution capabilities, the Director should also possess excellent communication and presentation skills, enabling effective collaboration across Vantage’s diverse teams. Experience in mission‑critical environments supporting hyperscale operators, colocation customers, telecommunications and interconnection services, as well as AI and cloud digital infrastructure, is highly preferred.

Duties

• Supporting the Sales and Solutions Engineering with presales opportunities, activities and initiatives, particularly with the hyperscale cloud/AI customers to engineer solutions that support a combination of air-cooled and liquid cooled, high power density GPU racks
• Engages in detailed network (including high density fiber cabling), power, cooling, and space assessments of customer's planned digital infrastructure roadmaps to ensure engineered solutions are commercially and operationally viable.
• Actively participate and coordinate RFP process across all Vantage stakeholders
• Prepares and delivers in-depth site and facilities tours for existing customers and prospects
• Design proposal templates incorporating Vantage’s latest engineered solutions reference diagrams and architectures and APAC site profiles
• Develop all technical proposals for the sales team, for both base build and client fit outs (tenant improvement works), ensuring consistency in engineered solutions across the entire “engineered solutions lifecycle”
• Work with client requirements regarding capacity needs and timing; coordinate those requirements with the capabilities of VDC
• Maintain a current understanding of the build schedule of all developments across Vantage APAC sites by collaborating with site development, site selection and other key functions in Vantage APAC.
• Demonstrate a proactive approach to Solutions Engineering by building and growing the role to meet the needs of VDC and its customers
• Accountable for driving opportunities by supporting Sales teams by growing customer relationships across the technical & commercial stakeholders.
• Articulates and conducts in-depth product feature benefit discussions as they relate to Vantage data center offerings.

Skills, Knowledge and Experience

• Bachelor of Science in Mechanical, Electrical, Environmental, or equivalent work experience is required.
• In-depth understanding in critical MEP-F data center infrastructure, good working knowledge of telecoms services providers and on-campus fiber routing and planning, and/or power/water/utilities for site planning will be strongly preferred.
• Excellent PowerPoint presentation skills and a feeling for aesthetics.
• Excellent communication and interpersonal skills to effectively work with and present information to the team and the customers (especially in remote team set-up).
• Orientation to detail with the ability to see the big picture.
• Excellent multitasking skills. Inquisitive mindset. Strong critical thinking and problem-solving ability.
• Ability to build and maintain relationships effectively.
• Drive for continuous improvement.
• Openness to understand the data center business.